Rapid-turnaround website repair and redesign for Cape Town businesses facing a website emergency - hacked sites, broken checkouts, critical bugs or designs actively costing you customers.
Get Emergency Help NowWhen Your Website Can’t Wait for a Normal Timeline
A hacked site, a broken checkout, a design that’s actively losing you customers - some website problems need same-week action, not a standard 6-week project timeline.
Hacked or Compromised Sites
Malware removal, security hardening and full site restoration for compromised WordPress websites.
Broken Checkout / Payment Issues
Urgent fixes for ecommerce checkout failures losing you sales every hour they're down.
Sites Actively Losing Customers
Fast redesign for outdated or broken sites where every day of delay costs real leads.
Critical Bugs After a Failed Update
Rapid diagnosis and repair after a plugin, theme or hosting update has broken core functionality.
Severe Performance Issues
Emergency speed fixes for sites so slow they're losing visitors before the page even loads.
Mobile-Breaking Issues
Urgent fixes for sites that have become unusable or broken specifically on mobile devices.
Common Website Emergencies We Handle
| Emergency Type | Priority Level | Typical Turnaround |
|---|---|---|
| Hacked / malware-infected website | Fastest response, security-first | 24-48 hours for initial cleanup and restoration |
| Broken ecommerce checkout | Highest priority, revenue-critical | 24-48 hours for critical path fixes |
| Site down / not loading at all | Immediate response | Same-day diagnosis, 24-48 hours to restore |
| Broken after failed plugin/theme update | High priority | 24-72 hours depending on complexity |
| Outdated design actively losing customers | Scoped as urgent redesign | 1-3 weeks depending on scope |
Our Emergency Redesign Process
Immediate Triage Call
We assess severity and priority within hours of first contact - not a standard multi-day discovery process.
Rapid Diagnosis
Our technical team identifies the root cause, whether security, code, hosting or design-related.
Priority Fix or Rebuild
Depending on severity, we either repair the existing site urgently or fast-track a redesign of critical pages.
Testing & Verification
Full testing before handover to confirm the emergency is genuinely resolved, not just patched.
Post-Emergency Hardening
We recommend and can implement safeguards to prevent the same emergency recurring.
Cape Town Ecommerce Store - Checkout Restored Within 30 Hours
An online store’s checkout broke after a plugin update, stopping all sales. We diagnosed and fixed the issue within 30 hours, preventing an estimated week of lost revenue.
Emergency Redesign Packages
Once-off fee in ZAR, prioritised turnaround. Final quote depends on the specific emergency and scope.
Rapid Fix
- Security cleanup or critical bug fix
- 24-48 hour turnaround
- Post-fix verification
Priority Redesign
- Urgent redesign of critical pages
- 1-3 week turnaround
- Mobile + speed fixes included
Full Emergency Rebuild
- Complete site rebuild
- Fastest possible timeline
- Dedicated project lead
Emergency Website Redesign - Frequently Asked Questions
Most emergencies receive an initial response and triage assessment within a few hours of contact, with critical issues like hacked sites or broken checkouts typically resolved within 24-48 hours.
Hacked or malware-infected sites, broken ecommerce checkouts, sites that are completely down, and critical functionality broken after a failed update all qualify for emergency prioritisation.
Emergency work involves priority scheduling and rapid turnaround, which is reflected in pricing - but we always quote clearly upfront based on the specific issue rather than applying blanket surcharges.
Yes, we handle malware removal, security hardening and full restoration for compromised WordPress websites as a priority service.
If diagnosis reveals the issue requires more than a repair, we'll quote clearly for a Full Emergency Rebuild before proceeding, so there are no surprises.
Yes, after resolving the immediate emergency we can recommend and implement ongoing maintenance and security monitoring to reduce the risk of recurrence.
Website Emergency? Let’s Fix It Fast.
Contact us now for a rapid assessment - most emergency projects start within 48 hours.
Get Emergency Help Now